My order is a gift - how can I make it extra special?

Please select “This is a gift” at checkout and include a personal gift message. We will hand write your message on a card and place it with your gift. Rest assured that we will not include any receipts or price details with your gift.

How is my order packed?

We offer two packaging options. All orders come gift wrap in our beautiful tissue paper and protected in either a cardboard box or an eco-friendly envelop.
If you are feeling a little bit fancy or would like to make this order a gift, we recommend selecting a Gift Box in our gift boxes selection. All gift boxes comes with our deluxe Signature Gift Box.
Note that all our packaging is made with recycled materials and is fully recyclable.

Can I get my order to arrive on a specific day?

Specify this in the notes at checkout or drop us an email at and we will make sure that your special gift is shipped at the right time.

I entered my shipping address incorrectly. What should I do?

There is a small window to get your shipping address corrected after you have placed your order. Simply send in an email at with your order number and correct shipping address and we will aim to update your information right away.

How can I return my purchase?

We hope that you will love and treasure your Maison Mabe order, however if something isn't quite right, please contact us. We have a 30 days free return policy. 
Please note that for food safety reasons we are unable to accept return of our Skincare, Herbal Teas and Cookie range.

Want to chat some more?

Need some help or need a friendly ear? Drop us an email at