Maison Mabé is the trading name for Maison Mabé Pty Ltd (referred to in these terms and conditions as Maison Mabé).
The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, Maison Mabé does not give any express or implied warranties and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, Maison Mabé does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquires to verify the accuracy of the information provided.
In addition, to the fullest extent permitted by law, Maison Mabé does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. Maison Mabé accepts no liability arising from your access to this website.
Limitation of Liability
Subject to the provisions of consumer protection legislation that cannot be excluded, Maison Mabé accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, Maison Mabé will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, Maison Mabé limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.
All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of Maison Mabé Pty Ltd or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Maison Mabé Pty Ltd and protected by Australian and international copyright laws.
Maison Mabé and all related graphics, photographs, logos, and product and service names are trade marks (both registered and unregistered) of Maison Mabé Pty Ltd or its affiliates in other countries. These trade marks, logos and other proprietary graphics may not be used in connection with any other product or service without Maison Mabé's express prior written consent.
Licence and Site Access
Maison Mabé grants you a limited licence to access and make personal use of this site and not to download (other than page caching or to access wholesale inquiry forms designed for downloading) or modify it, or any portion of it, except with Maison Mabé's express prior written consent. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of Maison Mabé. You may not use any metatags or any other hidden text using Maison Mabé's name or trademarks without Maison Mabé's express prior written consent. Any unauthorised use will automatically terminate the licence granted above.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.MaisonMabé.com so long as the link does not portray Maison Mabé, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by Maison Mabé, you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any Maison Mabé logo or other proprietary graphic or trade mark as part of the link without Maison Mabé's express prior written consent.
Third Party Websites
Maison Mabé may include links on this website to websites owned by other parties. Maison Mabé is not in any way responsible for the material contained on these sites, nor is Maison Mabé responsible for the availability of these sites. Maison Mabé does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is Maison Mabé responsible for any damage, offence or loss caused as the result of visiting these websites.
Maison Mabé recommends that before you visit any website you check that your computer is running up-to-date virus checking software.
Terms of Trade
If you purchase any products via this website, you must agree to Maison Mabé's Terms of Trade (see Shipping and Shopping).
Maison Mabé may vary these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.
The law applicable to this website is the law of the State of Victoria, Australia.
Shipping and Shopping
The information contained within this document relates to the Maison Mabé Australian online store, trading under Maison Mabé PTY LTD.
Please read these Terms of Trade carefully as they contain important information including warranty disclaimers and limitations of liability.
Definitions and Application
In these Terms of Trade, "Maison Mabé" means Maison Mabé Pty Ltd. (ABN 84 639 431 100) trading as Maison Mabé, 'you' means the organisation or individual who is ordering product on the website, and the "Products" means the Maison Mabé products which may be ordered on the website.
These Terms of Trade apply to any purchase of any Products by you from this website.
Shipping costs and deliveries
We aim to deliver “products” to you at the place of delivery requested by you within the time indicated by us at the time of your order, but we can’t guarantee firm delivery dates or times. Delivery options are set out here, although such delivery estimate information is indicative only.
- To submit an order for Products (Order), you must complete and submit the online order through your Maison Mabé account.
- Maison Mabé reserves the right to refuse any Order. In such case, Maison Mabé will notify you as soon as reasonably practicable and refund to you any payment in full.
All products ordered are for personal use and gifting only. They must not be resold in any form or any place; Maison Mabé reserves the right to take legal action against unauthorised and unofficial sale of goods.
Prices and Payment
- Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
- We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
- All prices on the website are in Australian dollars and are inclusive of GST.
- Where the Order is to be delivered to an international address, the amount of GST will be deducted from the price of each Product ordered.
Where the Order is to be delivered to an address outside of Australia, you may need to pay customs charges to the relevant government in addition to the Order Amount. Maison Mabé provides no advice on what these charges may be.
Refunds and Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. You are responsible for the shipping and additional postage charges unless we have agreed to provide a prepaid shipping label. Items sent back to us without first requesting a return will not be accepted.
Once your return has been accepted, you have 30-days to ship the item back to us. If the item has not been shipped back to us within the 30-days period following the return approval, we will deemed the return request cancelled and any further refund and return will not be accepted.
Please note that shipping costs are not refundable.
Under no circumstances will customised products be accepted for return due to change of mind. We do not refund or exchange customised products unless the item is faulty as a result of manufacture.
You can always contact us for any return question at email@example.com.Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges
The fastest way to ensure you get what you want is to make a separate purchase for the new item while you return the item you have, and once the return is accepted, we will process a cash refund for the initial purchase.Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.Warranty Policy
Jewellery purchased from our store comes with a 6 month warranty from the date of purchase. This covers manufacturing faults and defects. It does not cover accidental breakage and general wear and tear, such as scratched, tarnished or faded jewellery.
If another jeweller undertakes work on one of our pieces, including resizing or repairs, our warranty will be voided.
Please note, Maison Mabe jewellery is delicate and should be handled carefully. Take care of your jewellery with a soft cloth and avoid contact with strong chemicals, cleaning products, water, creams, and perfumes. Please contact us if you have any questions regarding care or more specific material details.
If Maison Mabé is delayed or hindered in or prevented from performing any of its obligations under any Order by reason of any event or circumstance beyond its reasonable control, Maison Mabé will have no liability to you in respect of such non-performance and the time for performing the same will be extended until the event or circumstance has ceased.
- If any provision of these terms is found by a court of competent jurisdiction to be invalid, such term shall be severed and the remaining terms shall be unaffected (in this instance the parties shall use reasonable endeavours to negotiate a suitable substitute provision).
Orders and these Terms of Trade will be governed by the law applying in the State of Victoria, Australia, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria, and the courts complement to determine appeals from those courts, with respect to any proceedings that may be brought at any time in relation to these Terms of Trade.
PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Disclaimer of Warranties; Limitation of Liability.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Maison Mabé, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.